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Squawks vs. Discrepancies in Quantum MX
- Squawks are reported on an Aircraft or Component when the aircraft or component is NOT in the shop.
- Squawks are held in Quantum MX at the Aircraft or Component level and can be converted/added to a work order when the unit arrives.
- Terminology Rule: 'Squawk' denotes issues outside a work order; 'Discrepancy' denotes issues contained within a active work order.
- To add a squawk, browse to the Aircraft or Component page and locate the '+ Add a Squawk' link under the Squawks tab.
Foundations
Quantum MX
Squawks
Aircraft
Discrepancies
Quantum MX: Adding a Squawk
Comprehensive SOP on Squawks vs Discrepancies: creation, editing, deleting, silencing, age-based color coding, Customer Portal reports, and Chronos flight schedule sync.
0 viewsOct 8, 2026Read
Systems & tools used
- Quantum MX System
- Aircraft Records
- Customer Portal
SOP & compliance notes
- Squawks are pre-work order issues reported while aircraft is not in shop
- Discrepancies are active issues contained inside an open work order