Field Operations & AOG Support

On-site work SOPs — AOG support, Expensify expense reporting & video guide, Allegiant meet-and-greet, base-tenant flight scheduling and postflight, next-maintenance-due tracking, and scheduled maintenance in Veryon.

6 modules•68 min of content

Read & Quiz

Foundations

Field Operations & AOG Support

AOG Support SOP

The end-to-end On Site AOG (Aircraft on Ground) support workflow — from the initial customer call through RTS and aircraft securing. Covers work authorization & credit card pre-auth for non-regular customers, the Lead Tech as POC, on-site arrival notification, troubleshooting resources, the 2–4 hour customer update cadence, the RTS package contents, and the final walkaround / secure procedure.

Read & Quiz

Foundations

Field Operations & AOG Support

Allegiant Meet & Greet SOP

The Allegiant meet-and-greet line-maintenance workflow — arriving 30 minutes early, greeting the pilots at the gate/ramp, aircraft walkaround, the rule that no work is performed until MCC is contacted with supporting MM references, the 6-foot / 2-person assist rule, live schedule & WO time logging, staying 30 minutes after departure, and the STL travel-time and tech-turnover rules.

Base Tenant Flight Schedule & Postflight SOP — 1878C

Read & Quiz

Intermediate

Field Operations & AOG Support

Base Tenant Flight Schedule & Postflight SOP — 1878C

The base-tenant workflow for aircraft N1878C (Lear 75) — keeping the flight schedule current with Thomas Thrasher, scheduling P/P flights and chart/DB/emap maintenance, the postflight checklist, AML time forwarding and next-Mx-due transfers, the work order & logbook entry, the RTS package sent to thomas.thrasher@flyairshare.com, and securing the aircraft (MED closed, batteries disconnected).

Read & Quiz

Intermediate

Field Operations & AOG Support

Next Maintenance Due Tracking SOP

How On Site tracks upcoming maintenance — the monthly review (next 12 months) and weekly review (next 3 months) of Next Maintenance Due, the task-familiarity / equipment / vendor questions to ask, coordinating vendor quotes with Chuck, and scheduling tasks around flights so the aircraft is down long enough without surprises.

Read & Quiz

Intermediate

Field Operations & AOG Support

Scheduled Maintenance SOP — Veryon

How to document a scheduled maintenance task in Veryon — obtaining the Task Card, adding compliance for a changed part (Parent vs. Child cards, Reason Removed, Installed Status), completing Task Card compliance, creating the logbook entry, the AML entry wording ('C/W scheduled Mx, see OSAS WO.'), and sending the RTS package to maintcontrol@priesterav.com.

How to Use Expensify — Technician Walkthrough

06:45

Foundations

Optional

Field Operations & AOG Support

How to Use Expensify — Technician Walkthrough

Step-by-step tutorial on navigating Expensify, capturing receipts with your phone, adding expenses, and submitting reports for review and reimbursement. Real OSAS expense reports are included below the video for cross-reference.

180

Other categories

Quantum MX Shop Management System Estimating & Quoting Parts & Inventory Customer Service Desk Ramp & Ground Safety Training & Qualifications Quality & Compliance Avionics Training Credentials & Badging